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ABOUT OUR SERVICES

All services show a starting price and can increase based on hair length, texture, or additional services rendered. Please consult your technician with further questions.

APPOINTMENTS

We ask that you arrive  5-10 minutes early to your appointment. Most appointments are confirmed 24-72 hours in advance. However, there may be times we are unable to reach you. This service is a courtesy, and remembering your appointment is your own responsibility.

CHILDREN & EXTRA GUESTS

We ask that children and or other guests do not accompany you to your appointment unless they are receiving service at the salon or old enough to sit outside in the waiting area unsupervised. We apologize ahead of time for any inconvenience this may cause.

LATE ARRIVAL POLICY

In consideration of our other clients, we reserve the right to request that you reschedule your appointment for a later date if you are more than 15 minutes late.

 

RESERVATIONS AND CANCELLATIONS

 We require 24 hours when canceling or rescheduling an appointment. Canceling or rescheduling after that timeframe will result in a fee of $50

 No call/no-shows will be charged a fee of $150 that must be paid before another appointment is booked. 

*Specialty services such as Brazilian Blowouts, Fashion Shades, and Multiple Color Services require a 72-hour cancellation.*   A charged of $175 must be paid before another appointment is booked. 

 No shows are unacceptable and cause us to lose money. 

A credit card deposit may also be necessary for guests who frequently miss appointments.

REFUNDS

We do not offer refunds on service, but we will gladly address and correct any concern you may have. If there are any concerns, please contact us within 72 hours of your service

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